Shipping Policy
We offer free shipping on all orders within India. For international orders, shipping costs will apply and will be calculated at checkout. We aim to process and ship orders within 2 business days. However, please allow 3-5 business days for delivery within India and 7-10 business days for international deliveries.
FMC Clothing Inc. Return and Cancellation Policy
Returns Policy
We at FMC Clothing Inc. are committed to your satisfaction. If you're not happy with your purchase, we offer a hassle-free return policy.
Conditions for Return:
* You can return unused items with tags within 15 days of receipt.
* We accept returns for incorrect fit, size, color, or defective items.
Initiating a Return:
* Log in to your FMC Clothing Inc. account.
* Go to "My Orders" and select the order containing the item(s) you wish to return.
* Click on "Return" next to the desired item(s).
* Choose your preferred refund method (source account or brand credit).
* Provide details and submit your return request.
* You'll receive confirmation and instructions for return shipment.
Reverse Pickup:
Whenever possible, we'll arrange a reverse pickup from your location. In rare cases, if reverse pickup isn't available, you may be requested to ship the items through a reliable courier. A maximum of Rs. 500 will be reimbursed towards the shipping cost in the form of brand credit.
Refunds:
* Refunds will be processed after product pickup and quality check.
* The refund amount will be credited to your chosen method (source account or brand credit) within the specified timeframe:
* Credit card/Debit card/Net Banking: 2-5 business days (depending on your bank).
* Brand Credits: Issued within 2 business days, usable for future purchases on FMC Clothing Inc.'s website.
Important Notes:
* Limited-period offers or product-specific discounts may not be available at the time of return.
* Free gifts cannot be returned or exchanged.
* Brand credits issued by a specific brand can only be redeemed towards purchases from that brand.
* Orders placed using brand credits will be refunded to your brand credit account only.
* Any applied brand credits will be credited back to your account.
Items Not Eligible for Return:
* Innerwear & Masks
For any clarification, please contact our customer support.
Cancellation Policy
Changed your mind about your purchase? No problem! You can cancel your order as long as it hasn't been dispatched from our warehouse.
How to Cancel an Order:
* Log in to your FMC Clothing Inc. account.
* Go to "My Orders" and select the order you wish to cancel.
* Click on "Cancel Order."
Refunds for Cancellations:
* Once the cancellation is processed, the refund will be issued to the same account used to make the payment within 2-5 business days.
Terms & Conditions:
* You cannot cancel a single item from an order containing multiple items. The entire order will be cancelled.
* If you paid using brand credits, they will be credited back to your account within 2-3 business days.
This revised policy incorporates FMC Clothing Inc.'s branding and clarifies the information for a smoother customer experience.